Dog Daycare in Shepherd’s Bush
At Urban Mutts, every day is an adventure for your dog. From social play to personalised attention, we keep them happy, stimulated, and well cared for.
Every new Mutt starts with a Taster Session: we meet your dog, see how they settle, and find their place in the pack.
1:6
Staff-to-dog ratio
10 hrs
In every daycare day
4 E's
Mutt Skool curriculum
Our Mutt Skool curriculum
Mutt Skool runs through every day, weaving learning and play across four pillars to keep your dog stimulated, social, and soundly asleep by bedtime.
Education
Build your dog's skills, from everyday obedience to fun tricks.
Engagement
Group games, challenges, and plenty of stimulation.
Enrichment
Brain games, problem-solving, and new skills.
Exercise
Zoomies, agility, and playtime with friends.
What a day looks like
Personal attention, supervised play, and proper rest, with a vet-designed wellness check at the start of every visit. We believe in balance: structured activity paired with real downtime, so your dog comes home calm and content, not wired or crashing.
Personalised Care
- Your dog will be looked after by their own dedicated carer
- 1:6 staff-to-dog ratio
- Vet-designed Daily Wellness Check
- Tailored play, learning, and adventure
Play & Socialise
- Hospital-grade floating floor for comfort and joint support
- Supervised play with local dog park visits
- Rest periods included throughout the day
What's a Daily Wellness Check?
When your dog arrives, one of the Mutt Squad gives them a gentle once-over, head to paw. We note anything that looks out of the ordinary. We're not vets, but we know our dogs, and we know when something doesn't look right, so you hear about it early.
We're proud to have Palace Vets, an independent, personal London practice, on-site with us. If our team spots something during a Daily Wellness Check that needs a closer look, you've got options. We can leave it with you to consult your own vet, or, for complete peace of mind, the Palace Vets team can consult on-site. Additional consult fees apply.
More on Palace VetsOpening hours
The standard daycare day runs 8am to 6pm, full of our Mutt Skool curriculum, play, and rest. Need a later pick-up? Evening care from 6pm is still bookable, perfect if you're heading into the West End for dinner or a show. It's relaxed downtime rather than curriculum, but your dog is in safe hands until you arrive.
- Daycare day8am – 6pm
- Evening care6pm – 11pm
- Reception, Mon to Sat8am – 6pm
- Reception, Sunday10am – 6pm
A Daily Pupdate, straight to your phone
Every day, you'll get a personal Pupdate: a report on all their adventures plus a gallery of fresh photos*, sent right to your WoofBook Chat. Wherever you are, you'll see the zoomies, the naps, and every happy face.
- A daily write-up of how their day went, for every dog
- A gallery of fresh photos*
- Sent to the WoofBook Chat in the WoofBook App
*Photos aren't available to Paw As You Go customers. Members and Hotel stays only.
What our members say
Rated 4.6 on GoogleFully licensed by the London Borough of Hammersmith & Fulham · Animal Welfare Licence 2025/01309/ANIMBD
“Highly recommend Urban Mutts. We travel nearly an hour each way to get our dog groomed here as he trusts Aaron (one of their excellent groomers) so much. The staff are very caring and you can tell they take their time to look after your pet. They have a nice waiting area to relax and do work, and obviously the convenience of being able to use Westfield helps. Most important, I trust them completely to give the highest quality service.”
Jamie & TeddyVerified Google review“Nothing makes my 4 month old puppy happier than going to Urban Mutts for daycare. He LOVES playing with other dogs there. He always comes home with the biggest smile on his little fluffy face and soo sleepy from a full day of learning and activities. We absolutely love JP and the team there too. Great people who are incredibly responsive and knowledgeable, and overall a wonderful, fun place!”
Catie & FrankieVerified Google review“Urban Mutts is the only place I will trust my dog, whether it's for daycare, boarding, or grooming. They are SO attentive, both to your dog but also to your own questions and concerns as the dog owner. They go above and beyond, from accommodating any specific instructions your dog needs to pupdates, to communication, and everything in between. I highly recommend Aaron for grooming, my dog is fussy and he still works his magic on him! Urban Mutts is truly a community and safe space for you and your dog.”
Val & WatsonVerified Google review“Urban Mutts was recommended to me and I couldn't have been happier with the experience. I was very hesitant to leave my dog at a hotel, but everyone was extremely attentive and made sure to send me plenty of updates. JP also made sure my dog was comfortable staying at Urban Mutts before committing to a full stay. My dog had a great time and slept the whole day after picking him up.”
Nya & AstroVerified Google reviewDaycare pricing
Memberships are where Urban Mutts really pays off: save £14 to £26 a day versus Paw As You Go, with perks like a Daily Pupdate with photos, grooming and retail discounts, and hotel priority. Prefer to keep it flexible? Paw As You Go is always there.
The 24 Club
Additional daycares
£65 full day · £45 half day
- ✓24 daycare sessions per yearthat's 2 a month, £65 a session
- ✓12-month commitment
- ✓Daily Wellness Check
- ✓Daily Pupdate with photos
- ✓10% off Retail
- ✓10% off Events
- ✓10% off Wash'N'Fluffor 5% off Wash'N'Tidy
- ✓5% off off-peak hotel stays
- ✓Pay in full & save 5%
Socialite
Additional daycares
£60 full day · £42 half day
- ✓4 daycare sessions
- ✓Daily Wellness Check
- ✓Daily Pupdate with photos
- ✓10% off Retail
- ✓10% off Events
Socialite+
Additional daycares
£57 full day · £40 half day
- ✓8 daycare sessions
- ✓Daily Wellness Check
- ✓Daily Pupdate with photos
- ✓10% off Retail
- ✓10% off Events
- ✓10% off Wash'N'Fluff
Pack Leader
Additional daycares
£55 full day · £39 half day
- ✓12 daycare sessions
- ✓Daily Wellness Check
- ✓Daily Pupdate with photos
- ✓10% off Retail
- ✓10% off Events
- ✓20% off Wash'N'Fluffor 10% off 1 Full Groom
- ✓Hotel priority booking (6 months ahead)
- ✓5% off off-peak hotel stays
Top Dog
Additional daycares
£53 full day · £37 half day
- ✓22 daycare sessions this monthOne per weekday, usable any day. Part-month joins are pro-rata.
- ✓Daily Wellness Check
- ✓Daily Pupdate with photos
- ✓10% off Retail
- ✓10% off Events
- 1Free Wash'N'Fluffor 20% off 1 Full Groom
- ✓Hotel priority booking (6 months ahead)
- ✓10% off off-peak hotel stays
Not ready to commit? Paw As You Go
Flexible drop-ins, no commitment.
£25 first hour, then £6/hourA full 10-hour day works out at £79
Every membership includes a Daily Pupdate with photos, your dog's daily report and a gallery of fresh snaps sent straight to your WoofBook Chat, and each daycare session is a full 10-hour day (or two 5-hour half-days).
Billing: Membership billing runs on the 1st of each month. If you sign up mid-cycle, you'll pay pro-rata for the rest of the month, plus your first full month upfront. For example, join on 10 June and you'll pay the rest of June plus all of July, with your next payment on 1 August.
Hotel bookings open 3 months ahead, or 6 months for Pack Leader and Top Dog. Hotel stay discounts apply off-peak only. See the 2026 peak dates.
Ask us about daycare
Tell us a little about your dog and the days you're after, and we'll get back to you soon! No forms beyond this one, no obligation.
Prefer to talk to a human?
Bringing your puppy to the club
Puppies are some of our favourite arrivals. A little planning sets your Mini Mutt up to settle in, make friends, and love their days with us.
Fully vaccinated first
Before joining, puppies need to have completed their primary vaccination course. That's the first shot, a two-week wait, then the second shot, followed by a further two weeks before they're considered fully immunised. Count back from your ideal start date and we'll time the application to land just right.
Starting on Pack Integration
Every dog at Urban Mutts is on an ongoing assessment, with two levels of access: Pack Integration and Full Access. Mini Mutts almost always begin on Pack Integration, in shorter two-hour or five-hour sessions. We keep those early days short on purpose. Long days too soon can hold a puppy back, so we build their confidence up gradually instead.
Set up for success
Going gently now pays off later. Short, positive sessions help your puppy feel safe, learn the ropes, and grow into a happy, well-socialised club regular. We'll always be upfront about where they're at, so you have realistic expectations from day one.
It all starts with a Taster
Every Mini Mutt begins with a Taster Session, 12pm to 2pm any day of the week. We'll meet your pup, see how they settle, and find the right way for them to use Urban Mutts. How they're placed shapes how you can join, whether that's Paw As You Go or a membership built around shorter days, and we'll walk you through it all.
Why you'll dig it
Dedicated Care Team
Our trained, dog-loving team knows exactly how to keep your dog happy, with small group sizes and individual attention.
Everything in One Place
Daycare, grooming, retail, and classes, all under one roof at Westfield London.
A Home Away From Home
A state-of-the-art, secure space designed entirely with dogs in mind.
Ready to join the pack?
Book a visit, register your dog, or get in touch. We'd love to meet you.